I was treated very disrespectfully at Saraland Veterinary Clinic this week. However, I did feel that the Veterinarian on hand was sincere and treated my animal with care. With all do respect too local business, I will leave my comment with the hopes of improvement with their customer service. And I am not giving up on our local veterinarian clinic.
I was so disappointed when Dr. Luckie moved her practice to Saraland, a 40 minute drive from Fairhope. However after trying several alternatives, I am adjusting to the extra effort. She is the best Veterinarian for my four dogs.
I took my rescue dog there for several appointments. Although Dr. George seems to be an intelligent man, he is prideful and unwilling to spend the time necessary to appropriately assess an ill animal. My appointment was blown off on more than one occasion. He fails to commit to his own appointments and fails to apologize for his own shortcomings. One visit, I was driving across the bay from Daphne and hit some traffic. I called and warned them I would only be 5 minutes late. Upon arrival, Dr. George had left the office for a personal appointment and the staff claimed I'd have to wait three hours before my sick dog could be seen. I was 5 minutes late. Not 10. Not 20. 5 minutes due to traffic. On a phone call to discuss my disappointment with the visit after waiting three hours and not getting any kind of update, he claimed "Its your problem" and offered no apology or intention of amends.
Dr.luckie and the rest of the staff are friendly and great with my dog.
I hope all that read this support local business. Please treat your customers, clients, patents, ect.. with kindness. Thank You
Love these common sense down to earth vet. Love the good country atmosphere and fresh farm eggs.
Saraland Veterinary Clinic is a US Veterinary Care based in Saraland, Alabama. Saraland Veterinary Clinic is located at 1222 Saraland Blvd S, Saraland, AL 36571, USA.
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